Category: GENESYS

Nuts and Bolts

The following is the story of one engineer who charted a clear course through the problems of communicating from her world to another. Suzanne opened her eyes that morning to a feeling of mixed anticipation and nervousness. The day was here! She looked forward to the challenge but at the …

A Picture is Worth a Thousand Words

As a freelance writer, my wife can often be overheard stressing about “art.” According to her philosophy, the graphic for a story can either make or break how the piece is perceived by readers. It’s even more important for online media today, where authors get a one-shot deal at a …

Technical Measures in System Design

In the past couple of weeks, I’ve been asked about methods to capture and track important or essential performance parameters, generally referred to as “technical measures” in a model-based environment. This post is dedicated to understanding technical measures and how to identify them in the operational and system architecture. In …