Category: Software and Solutions

Exits the sequel, Now with Loops!

In my last post I discussed Exit Conditions, Exits and their impact on capturing the decisions your system is making. I made a good start on this topic, but to properly cover the topic I need to cover a little more theory on multiple exits, discuss loops, loop exits, and …

Configuration Management in GENESYS: Part II

Welcome back to my discussion on configuration management in GENESYS! In my last post on this subject I went through a couple of different concepts, starting with the different levels of data that GENESYS is tracking in regard to changes, then onto the concept of baselining and finally revisioning your …

Configuration Management in GENESYS: Part I

Configuration management is an important concept that’s often misunderstood in the GENESYS context. Users tend to be familiar with the concept of checking out files, merging, resolving conflicts and then creating a baseline for the rest of the team to work from with their changes incorporated. This process works great …